Effective Date: October 6, 2025

At Manhattan Furnish, your privacy is our priority. We are committed to protecting your personal information and handling it with transparency, care, and respect. This Privacy Policy describes how we collect, use, store, disclose, and protect your information when you visit our website, make a purchase, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect personal and non-personal information to provide you with a seamless shopping experience and to improve our services.

A. Personal Information

When you interact with us, we may collect the following personal data:

  • Contact Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit or debit card details, billing information (processed securely through third-party payment providers).

  • Account Information: Username, password, purchase history, and preferences.

  • Communication Preferences: Marketing opt-ins and customer service interactions.

B. Automatically Collected Information

When you visit our website, we automatically collect certain data about your device and browsing activity, including:

  • IP address, browser type, and device information

  • Operating system and device identifiers

  • Pages visited, time spent, and navigation behavior

  • Referring websites or search terms

  • Cookies and similar tracking technologies (see Cookies)

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process, fulfill, and deliver your purchases.

  • Customer Support: To respond to inquiries, provide assistance, and improve support services.

  • Account Management: To manage your account, preferences, and purchase history.

  • Marketing & Communication: To send promotional offers, newsletters, and product updates (only with your consent).

  • Service Improvement: To analyze trends, optimize website performance, and enhance user experience.

  • Fraud Prevention & Security: To protect against unauthorized transactions and maintain security.

  • Legal Compliance: To comply with legal obligations, regulations, and law enforcement requests.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

A. Service Providers

We partner with trusted third-party providers to operate our business, such as:

  • Payment Processors: e.g., Shopify Payments, PayPal

  • Shipping & Fulfillment Partners

  • Email & Marketing Platforms

  • Analytics & Performance Tools

  • Customer Support Services

These providers are contractually obligated to protect your information and use it only as necessary to provide their services.

B. Legal Requirements

We may disclose your data if required by law, legal process, or government requests.

C. Business Transfers

If Manhattan Furnish undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction. You will be notified before your data becomes subject to a new privacy policy.

4. Data Security

We employ a variety of security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:

  • SSL encryption for secure data transmission

  • Secure payment gateways to process financial transactions

  • Access restrictions to personal data

  • Regular security assessments and infrastructure monitoring

  • Employee training on privacy and data protection

Despite these measures, no online system is completely secure. We encourage you to keep your login credentials confidential and notify us immediately of any unauthorized account use.

5. Your Rights and Choices

Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to legal retention requirements.

  • Portability: Request the transfer of your data to another service.

  • Restriction: Request limitation of how we process your data.

  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at privacy@manhattanfurnish.com. We may require verification of your identity before processing your request.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings. Disabling cookies may impact site functionality.

Types of Cookies We Use:

  • Essential Cookies: Enable core functionality (e.g., checkout, login).

  • Analytics Cookies: Provide insights into website usage and performance.

  • Marketing Cookies: Personalize ads and promotions.

  • Preference Cookies: Save settings and improve user experience.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will delete it promptly.

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. Where applicable, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in accordance with applicable laws.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Manhattan Furnish
Email: privacy@manhattanfurnish.com
Website: manhattanfurnish.com

Last Updated: October 6, 2025